Running a mobile coffee business comes with its unique challenges, especially when space and efficiency are limited. One of the most common issues is managing the bottleneck caused by drawing espresso shots. In this blog, we’ll explore how to optimize your workflow and improve customer service. For a deeper dive into this topic, you can watch the discussion on our latest live Q&A here.
Identifying the Bottleneck
For many coffee trailers, the espresso shot is often the slowest process in the workflow, typically taking 30 seconds to pull. This can create delays, especially during busy hours. By focusing on this bottleneck, you can reorganize tasks and improve efficiency.
Delegate and Simplify
To minimize delays, delegate tasks strategically. For example, the person pulling shots should focus solely on that task. Other tasks, like adding syrups or steaming milk, can be handled by someone else or set up in a way that’s quick and accessible.
Pre-Pulling Shots
If you’re working with a high-volume line, pre-pulling espresso shots in shot glasses can save precious seconds. While some baristas worry about shot freshness, the reality is that most cups sit for several minutes before being consumed, so pre-pulling won’t impact flavor significantly.
Smart Workstation Setup
In tight quarters, every inch matters. Placing syrups and milk near the service window can reduce unnecessary movement. Additionally, having a clear division of tasks, like keeping one person on espresso and another handling milk or payments, minimizes tripping and elbow clashes.
Steaming Milk vs. Pulling Shots
On powerful espresso machines, milk steaming is often faster than pulling a shot. Use this to your advantage by syncing milk steaming with your espresso workflow to ensure both are ready at the same time.
Final Thoughts
Efficiency is all about planning around your bottleneck. By keeping the person pulling espresso shots focused and setting up your station wisely, you can serve customers faster and reduce stress in your mobile coffee trailer.
If you’re looking for more tips on optimizing your coffee business, check out our courses or grab an eBook to get started!
